• Notification Date: 28-02-2022
  • Notification No: N/A

MCA to enter all Complaints in Electronic Registry

The Ministry of Corporate Affairs (MCA) has declared a new regulation for the Registrar of Companies and the Regional Directors. According to the new rule, all the complaints received by the ROC and the Regional Directors against the companies and Limited Liability Partnership firms are required to be entered in the electronic registry of the ministry. This new step has been taken by the MCA to reduce the possible chances of unauthentic communications targeting the stakeholders.

A Service Request Number (SRN) is generated after the details are entered in the electronic registry MCA21. The SRN is generated for the complaint launched against the company or LLP. The complaint is further used in all the communications that are related to that particular case.

Ministry of Corporate Affairs has informed the stakeholders that the Registrar of Companies (ROC) and Regional Directors (RD) have been instructed to keep the records of the complaints. All the complaint cases against the companies and LLPs are to be entered in the electronic registry. The RoC and RDs have been instructed to enter the inspections, inquiries, investigations, and prosecutions in the MCA21 before they issue any letter, notice, or order.

The new regulation has been implemented to prevent the harassment of the stakeholders by fraudulent activities. Under the new guidelines, all the communications will have the SRN. Hence, the stakeholders will have the assurance that the communications received by them are authentic.

Earlier fake communications were sent to the stakeholders to collect information. The new regulation will help to prevent such fraudulent activities. The ministry has cautioned the stakeholders to consider the communications without any SRN as unauthentic and not to respond to them any further. It is mandatory for the companies, LLPs, officers, and auditors of the companies to generate the SRN for the communications.

MCA21 is the official portal for submitting statutory complaints and filings to the Ministry of Corporate Affairs (MCA). MCA21 is implementing the Companies Act and Limited Liability Partnership (LLP) Act.

By the end of January 2022, more than 22,88,681 companies were registered in India. Out of them, only 14,34,848 companies were active.